Hi Grumpy, frustration is an under statement, I've pressed on both addresses as above but nothing happened and I will try again later as my computer is having a fit witch I think my stihl has got to close to it and may of given it a virus. I don't mined the challenge and I'm not giving up on this one. The shop has told me to throw it and buy another at the cost of aprox $100 and I've been told this many times before . With the help of people like you and all of outdoorking and some patients I will work this out no matter how long it takes. Will keep you posted on this one. Thanks heaps ,rob. :cheers2: