You got that right. They think we have magical powers as we do create miracles at times.
Even the manufactures are not considering us when it comes to repair ability. Things like changing carriage bolts to regular hex heads where we to take the dang mower half apart just to replace a pulley. A lot of times the hole is still square when you do get the pulley off. Just don't to type what I called many times because of this.
I spent 4 hours the other day doing a valve job and the customer was in the shop 3x before I got it done and now the he is dragging his feet picking up his log splitter as I charge for the parts and 1 hour labor.
