Ok. Looks like the grayling mower repair shop is not worth a visit. I think your best shot is via Alan at waurn ponds Bunnings store. I think the chap he knows works at barwon heads golf course as a grounds man. But really you need to make a decision about whether to buy the mower. It's a good mower and the price is reasonable. Remember this is victoria and geelong. There isn't a big market for roller mowers. If it was perth, the mower would command upwards of $500.