Pete,
I like your post.
I must say, if I lent out mowers whilst repairs were being done for people I don�t ever think I would see them again. You are a far more trusting person that me that�s for sure.
I�ll do repairs if the person is genuine and will pick up the machine quickly otherwise you trade in your broken mower for a fully serviced mower. I am also reluctant to do small repairs to cheap because you often don�t identify further problems and people tend to get disappointed when their mower breaks again. That is the main reason I prefer to sell a fully serviced mower (none can be perfect of course) rather than doing minor repairs when the mower often needs far more repairs to get through a full spring/ summer peak period.
I do this as a hobby and dealing with disrespectful people annoys the h*ll out of me as well.
Anyway good rant.
Jaffa
