Hi Tezza, mate, you've got it fitted incorrectly...You slide the deflector down
behind the reel, the 2 spring clips attached to the back of it (on the bottom of deflector) clip over the top edge of your bottom blade holder and the 2 top adjustment arms (the "springy things") slide through the slots under the 2 black knobs and allow you to move the deflector back or forward to direct the grass into the grass box correctly.
Here are some pics to show you...please excuse my dirty Scotty, I have just finished mowing late yesterday, during a break in the rain.....
Shows the top attachment
Hoping this helps,
