This is exactly why people stop going to mower shops for repairs DFB ,I've sold a few good mowers to people for not
much more than what they were charged at a shop to dismantle their mower and then they are told they need a new mower.
The thing is, time is ticking for these dealers as most of the homeowner stuff is transitioning to battery power, and from what I have seen, commercial handheld tools are following very quickly. I haven't used a petrol-powered hedge trimmer in years now.
You would think being spot on with customer service would be a top priority for these businesses going forward.
