That sounds typical...They think we are miracle repair shops. The customers want it fixed for nothing too because they didn't pay much it in the first place. Certain brands and models I don't even take in anymore.
Sounds about like my day yesterday when I tried out a 3/8 lp carbide chain for stump cutting. It supposedly one that the fire and rescue departments use. What a disappointment and I couldn't sell it for this purpose with any integrity.
I knew was to be a little slow but when comparing to a regular chain it like putting the chain on backwards. No way I can cut the 30 stumps I got with it. I just use the regular even if I need to put several chains.
