Hi VM and Norm,
They are not AI responses unfortunately, they are from real people.
. I recently bought some battery clamps that were wrongly advertised and because they would not fit I asked to return them. The store asked me to fill out a form claiming that I had changed my mind. I argued quite correctly that they were at fault by providing the wrong information and I wanted to return the items for that reason, not because I had "changed my mind". They refused to provide a refund unless I filled out their form. I still have the part here.
Well I guess the dodgy practices don't end there. I was recently quoted "No more than $125" from a local engineering company for a job. I go to pick up the item a week later and they demanded $230. Apparently the person who had given me the quote had not been authorized to do so, because he only worked there. .
They also made a blunder on the last job I got done. They used my measurements but forgot to account for the 2mm thickness of the materials they used. So when I got it home I found everything was out on either side by 2 mm. I had to spend several hours re-engineering their parts to get them to fit. It would be a waste of time complaining about this to the manager. He is likely to just tell me off. Then they wonder why people are not buying locally.
Yes, I only received an AI response from eBay Help. When you need to contact eBay to remove the seller waiting for a return, you must do so to get a refund within a specific timeframe. If eBay doesn't remove the seller waiting for the return and the time runs out, you won't receive a refund
I remember the last occasion I returned an incorrect or faulty item to Repco or Super Cheap Auto , they did the
same thing said fill out a form ,saying I had changed my mind and I thought at the time this is ridiculous but if you
get the refund then so be it ,also the form had why are you returning the item so you can just put they sold you
the wrong part. It must be the customer is always wrong these days.
I wouldn't go back to places that give you a quote then want more money when you go to pickup.
People like that you need a written quote if you deal with them.
I've gone to a few engineering shops to get some basic jobs done in the past and they just hand the job to a first year
apprentice that doesn't have a clue and you end up with a third rate job but are charged at the full rate.
Most places aren't interested in doing small jobs for the average Joe that walks in the door as they have contracts
to fill for big companies so if they do a small job it's just when they get some spare time.
I'm not familiar with people at shops ever helping you much or telling you the correct information about a product,
99 percent of the time I ask at a shop if they have a certain item for sale and they have always said look over there
and if you can't find it we don't have it except one time about 25 years ago when I went to Tasmania and asked
at a shop for something and the person said I'll just see if I can find that for you and came back with what I wanted,
I felt like I must have been in the Twilight zone or gone back in time 30 years.
I even have to tell some shops that they do sell what I want even after they tell me they don't stock it ,then they don't
believe me and get of the telephone to the supplier to check it's even made ,then eventually say yes we sell that.
"A successful shopkeeper knows that every customer is just a dollar sign wearing a disguise!"
Cheers
Max.
