Nothing new, they take s***house service to the next level. Stuff that is "instock" on their website has be discontinued by suppliers for 2+ years. They take your money then you have to fight tooth and nail to get it back. Amazed they are still allowed to trade given the amount of issues I have seen with them
From memory they are owned/run by the same guy that has Mcarthur Mowers (same address as well). Try Mcarthurs phone number
What parts did you order? Good chance they are either backordered or simply discontinued by the supplier and you are in for more pain trying to get your money back
