That's a worrying indicator Norm. No doubt it's more rampant than ever. That's their biggest weakness. Stupid oafs acquiring them.
It's a throw away, plug-n-play, leap before you look world. People have forgotten how to read manuals, understand their purchase.
I was doing IT work for a bloke in his home a few years back now, CEO of a company which had massive machinery producing products for them. When I was working away he was sitting there reading the operating and service manual for a newly acquired piece of machinery. I couldn't help but think to myself, that old timer would probably know more about that machinery than anyone else in the factory.
It's a cultural and mentality change for the worse in my opinion.
Maybe manufacturers should add some obscure hurdle to getting their equipment to work, and put the answer 3/4 of the way through operating and service manuals, make people work for the answer haha. I'd love to work for the help desk of that company... Hello customer, I see you're having a problem, did you RTFM?... RTFM?... Yeah.. Read the F#$@ing Manual?!.. *Hang up and love my job*.. lol
